Are the prices listed on the website per person or per apartment?
The prices listed on our website are per apartment, per night. They are inclusive of taxes and there are no other fees, so the total cost of your stay will simply be number of nights x price per night.
How far in advance do I need to reserve the property?
We recommend making reservations as early as possible in order to have the best selection of properties and dates. It is really never too early to book a property, especially villas and large apartments, which often receive reservations one year in advance.
How do I reserve my accommodation?
Reservation through our website is easy. Once you find the accommodation that’s right for you, simply click on one of the "SEND REQUEST" buttons located on the apartment information page. You will then be prompted to enter all the details of your reservation, including your contact information. Once you verify that all the information is correct, click on the “Send” button. This will send us the requested form we will verify its availability and get back to you within two business day. Once verified we will request the deposit from you. Deposit can be paid by all major Credit or Debit card and via your PayPal account if you have one. Once the deposit has been charged you will receive a confirmation that your accommodation has been reserved.
What is Tourist Tax and is it included in price of the accommodation?
Tourist or Residential tax is an approximate amount which is being paid by the person that out of its place of residence is using the services of accommodation in an accommodation facility in which tourist or hotelier activity is taking place. Residential tax is constituted between 0.10 and 1.00 € per person/ per day, children under age of 12 are excluded from the tax. The municipality with their regulation determines the amount of the residential tax. Tourist Tax or Residential Tax is NOT included in the price of accommodation and will be collected by property owners or government representatives individually.
What currency is used in Montenegro?
Montenegro’s national currency is Euro. All transaction including the deposit will be charged in Euros. We do NOT charge any foreign exchange conversion premium. We use the current market exchange rate.
Do I need to pay a deposit?
Yes, in order for the reservation to be confirmed, you must pay a deposit in advance.
What is the cancellation policy?
The deposit paid at the time of reservation is non-refundable. Any full or partial cancellation of the reservation prior to arrival will result in the forfeiture of the deposit paid for the canceled nights. In cases of partial cancellation, the deposit paid at the time of booking cannot be applied to the balance due for nights stayed. In some cases a property owner may authorize the refund of the deposit if a cancellation is made very shortly after the initial booking. However, any such refunds are at the sole discretion of the property owner and may be refused. Any cancelation made 72 hours prior to the arrival will result in a charge for the 100% of the stay.
What payment methods can I use to pay the deposit?
We accept all major credit cards (Visa, Mastercard, Amex) and some bank debit cards. You may also pay via your PayPal account if you have one.
What are the check-in and check-out times?
Every property owner has a different policy, but a 3:00 pm check-in and a 10:00 am check-out are customary. These times may be flexible, especially if there are no guests staying before or arriving after your stay. We recommend asking the property owner what check-in/check-out times apply to your specific stay. Most property owners will gladly let you leave your luggage at the property before check-in or after check-out, if necessary.
My group has more people than the listing says the property sleeps, but we don’t mind sharing beds or having some people sleep on the floor. Can we still book the property?
No. The number of guests listed for the property is the maximum number allowed. Property owners will not accept additional guests unless specifically agreed to in writing prior to the scheduled arrival date. If upon arrival there are more guests than the property allows, and the property owner has not expressly given permission for the extra guests, the property owner may choose to cancel the reservation. In that case, any deposit paid will be forfeited.
I’ve reserved my accommodation online. Will I receive a confirmation?
Yes. As soon as payment is made, you will receive an email from us with "CONFIRMATION OF RESERVATION" in the subject line. It will contain full details of your reservation, including the property address and property owner's contact information. Please print that email and bring it with you. If you do not receive the email immediately, please check all mail folders such as Spam and Junk as the emails are sometimes diverted there.
I've reserved my accommodation, but I have some follow-up questions about my stay. Whom should I contact?
All post-booking questions or comments could be directed to Montenegro Accommodations. Their name and email address can be found on under “Contacts tab” and we will try to accommodate your requests.
I've reserved my accommodation, but now I need to extend my stay. Whom should I contact?
It is generally not a problem to extend your stay, provided that the property you booked is available for additional nights. Please contact Montenegro Accommodations to extend your stay and we will modify your reservation for you.
How do I get the keys? Will somebody be there to greet me?
The property owner will meet you at the property, give you the keys, and help you settle in. If you have scheduled a pickup from the Airport or the Bus terminal than a Montenegro Accommodations representative will pick you up and take you directly to the reserved accommodation.